Privacy Policy

This Privacy Policy describes how Togbow processes personal data when using our store and placing orders.

1. Data controller

The data controller is Togbow. For privacy-related questions, contact: contact@togbow.pl.

2. Scope of data

We process data necessary to fulfill your order: name, surname, delivery address, email, phone number, order details, and uploaded photos used for personalization.

3. Purpose and legal basis

• Order processing and customer service.
• Payment handling and transaction security.
• Delivery organization with selected carriers.
• Legal obligations (accounting and tax regulations).

4. Data recipients

Data may be shared with trusted service providers: payment operators, courier companies, hosting/S3 infrastructure providers, and IT tools necessary to run the store.

5. Data retention

We keep data for the period needed to complete the contract and for the time required by law (especially accounting/tax). Photos are stored only as long as needed for order fulfillment and support.

6. Your rights

You have the right to access, rectify, erase, restrict processing, object, and file a complaint with a supervisory authority. To exercise your rights, contact us at contact@togbow.pl.

7. Security

We apply technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Policy updates

We may update this policy in line with legal or operational changes. The current version is always available on this page.